Browse Our Range of Reception Furniture at Quantum Office Furniture
Have you ever had to wait in a reception area that is uncomfortable, boring and old fashioned? Chances are that if you have, it was the longest and most inconvenient wait of your life. Keep in mind that your customers will have similar views of the reception and waiting areas that they encounter. Is your reception area impressive and comfortable? How do your customers feel after having to spend a few minutes waiting in it? Are they happy and content? Or do they wish to escape the room as quickly as possible?
Your reception area is the very first encounter that your customers will have with your business. You have one chance to make your first impression and your reception area is it. The objective is to create an area that welcomes your customers and makes them feel at home. While it must be comfortable, it is best to keep the area professional looking and furnished with upmarket furniture pieces that tie in with your company’s style and image. The appeal that you create in your reception area should reflect the personality and character of the business. If you are serious about creating a great reception area, browse our range of reception furniture items at Quantum Office Furniture.
The first order of business is to select and install a reception desk or counter. The counter or desk should be attractive and of modern design. The desk or counter must be designed to allow your staff members to comfortably greet customers, as well as carry out any other daily tasks, duties and admin without hassle. Common reception counter tops make for comfortable standing position greetings and usually have an area behind the countertop for other admin duties to be completed. Such a desk or counter will usually have storage desks and cupboards within it, so that paperwork and accessories can be stowed away when customers are being dealt with.
Reception seating is also an important aspect of a well-designed office space. The seating for customers should be comfortable. Customers don’t like to be kept waiting for too long, but if it’s unavoidable, the least you can do is make sure that their wait is as comfortable as possible. If you are choosing chairs that are upholstered, make sure that the foam cushioning is of the best quality, so that it doesn’t sag or look tatty long before expected. It is quite a popular choice to create reception lounges these days. Comfortable leather or upholstered couches are far more comfortable than regular chairs.
Make sure that you offer something for the customer to do during their wait. Perhaps include some magazines or interesting reading on your coffee table, include some interesting posters and pictures on your walls and even consider offering them coffee and tea, or including an automatic coffee machine / vending machine. The more customer-friendly you make your waiting or reception area, the more comfortable you can expect your customers to be.
In a business market where the competition is rife and powerful, it is important to ensure that you are always one step ahead of the rest. By creating a workspace and waiting area that truly represents just how much you care for your customers, you can ensure the loyalty of your client base.
What Quantum Office Furniture Can Offer You!
At Quantum Office Furniture, we can offer you over 13 years of experience in serving the South African market. While we have an extensive range of top-quality furniture items, we also offer additional installation services, as well as re-upholstering services. We want nothing more than to ensure that your reception area is welcoming and professional, and we will go out of our way to advise you on the best items to choose. We offer free delivery and installation in the Johannesburg area, and charge a reasonable fee for delivery and installation for the rest of South Africa.
At Quantum Office Furniture, we encourage those looking for top-quality reception items to browse our range of reception furniture at their earliest convenience. If you have any questions of if you would like to chat to us about our furniture items, contact us via email or telephone without delay.