Despite a world of business, industry and commerce that has changed dramatically, especially during the past 50 years, one crucially important aspect of virtually all enterprises has been retained and remains constant. For this, we can all be grateful, because certain civilised traditions deserve to be maintained.
This element and its position and place in almost all organisations encompass receiving guests, visitors, customers, competitors and vendors courteously, in an approachable, friendly, professionally polite and sincerely welcoming manner. All these folks are received by and have their first point of personal contact with an organisation’s receptionist, manning a reception desk within an area dedicated to this purpose.
This function is vital; first impressions endure. The same applies to personnel and the furniture and accessories within this area that are reserved to serve and receive incoming visitors, who should all be accorded typical and customary professional business courtesies.
For those who call on your organisation, the reception area is their first point of call, specifically at its desk. It is the very first destination of everyone who isn’t employed at your company. Your receptionist – behind the reception desk, is a key figure, the primary frontline representative of your organisation,
This person is the face of your company, corporate image, brand and ethos. He or she is not just a handsome or pretty face, far from it, regardless of his or her pleasing, professional appearance and manner. In addition to receiving, welcoming and announcing visitors, today’s receptionists’ roles have been streamlined, largely as a result of modern compact communication technologies.
Approximately four or five decades ago, reception personnel typically handled a fairly bulky switchboard, sent and distributed telexed messages (later replaced by faxes), and, when necessary, summoned other employees via an intercom system. The incumbent might be expected to make photocopies and attend to filing of documents too.
All the relevant equipment and more had to be accommodated on or adjacent to the reception desk, as did a typewriter, if typing was included in the job description. Tools and technology, now far more compact and efficient, have changed, but the role of the receptionist has retained many of its traditional characteristics, as have the stunning new, cutting-edge reception desks stocked by Quantum Office Furniture.
Under all circumstances, the desk’s topmost and outer appearance must be kept neat, tidy and devoid of any clutter, equipment, files or paperwork. This is possibly one reason why the desk’s top surface, visible to visitors, is taller than its lower, largely concealed working surface.
Secondly, this dual high/low design compels the person manning the desk to adopt a standing position when greeting visitors, a customary mark of respect and courtesy. Specialists in office furniture, Quantum offers 30 reception desk designs.
Reception personnel are seated on an office chair that’s fitted with castors, which permit the occupant to slide right up to the worktop, with the seated person’s legs positioned and tucked away beneath the work surface, much as they would be when working at a standard desk or table.
The castors also enable personnel to move about easily and freely in and around the general desk area. Additionally, it is wise to select an ergonomically designed chair, which provides good back and upper leg support and is adjustable in all possible aspects to accommodate persons of different heights and proportions.
In addition to our extensive range of reception desks, Quantum offers a comprehensive range of office chairs, which includes ergonomic, economy, managerial and executive designs, as well as seating for typists, draughtsmen, training room/stackable chairs, plus all-important reception couches and chairs, the latter being our current collection, numbering 40 units in total.
Our corporate customers, who prefer to purchase from Quantum Office Furniture, have come to expect innovative, breath-taking designs from us, and that is precisely what they receive, as will you. With combined expertise of more than 60 years in our field, we’re able to ensure aesthetic appeal and a variety of on-trend styles – from those with a modern take on a classic look to the very latest models, plus the quality demanded by today’s discerning corporate businesses.
There’s an entire exciting world of office furniture on offer at Quantum, where we look forward to receiving your reception desk enquiries and orders. For the latest and greatest designs across the board, affordably priced, without compromising on quality, office furniture by Quantum is a worthy acquisition.